Free Download | Emotional Intelligence Works. Think, Be and Work Smarter, 3rd Edition | Michael S. Kravitz, Susan D. Schubert

Intellectual and technical skills are no longer enough on their own to assure success in the workplace. 

Emotional intelligence allows you to connect with others one-on-one and in groups-a critical skill in business today. 

People who are emotionally smart waste less time on personality conflicts, stay in control under stress and achieve greater satisfaction at work and at home.